ComCare Managed Services

Life safety and security at your service 24/7

Communication Company has the expertise to handle every aspect of design, installation, monitoring, and maintenance for your life safety and security systems. Let us design and manage your fire alarms, extinguishers, security, monitoring, door access, and AV systems. We have something for every organization specializing in healthcare, education, commercial, industrial, government, and entertainment sectors.

ComCare Managed Services

 

Let ComCare provide daily assurance

Communication Company offers two levels of managed care services to oversee your fire alarms, sprinklers, extinguishers, security monitoring, annual testing and inspection, and maintenance:

  • Responsive 24/7 service during business hours

  • 24/7/365 Monitoring and alerts

  • Priority queue support

  • Guaranteed service level agreement

  • Manufacturer’s hardware warranty support

  • First-year workmanship warranty

  • Annual test and inspect

  • No trip charges

  • Discretionary software updates

  • Configuration backup

  • Direct access to the team for technical assistance and training

  • Monthly status report

Advantages of a ComCare Managed Service Agreement

Your team likely has little time and expertise to maintain the schedules required to regularly monitor, test, and update your critical life safety and security systems. Our certified team is here to help.

ComCare Managed Services Ensures The Latest Technology With A Budget

We will keep your technology maintenance and licenses up to date, maximizing your technology life cycles.

Our proprietary model allows us to set a reliable budget based on the time required to monitor and complete critical updates to your technology infrastructure routinely. Our expertise can provide priority service response, training, testing, and monitoring with less time and hassle than what would be required of your team.

Let Us Help You

  • Maximize technology

  • Respond to priority system issues and changes

  • Upgrade systems

  • Manage budgets

  • Train your team

  • Routinely test and inspect systems

  • Manage warranties

About ComCare Managed Services

ComCare Basic

The ComCare Basic provides our spec warranty protection for labor and equipment after installation for a maximum of one year. This guarantees the quality of our workmanship, ensuring the solution was installed per manufacturer requirements or best practices, equal to the manufacturer's warranty.

ComCare Select provides support and monitoring of solutions during normal business hours. Our team will receive alerts and respond to resolve issues either remotely or onsite as required. Select clients will have priority queue and service level agreements for necessary updates, annual tests and inspects to ensure all systems are functioning.

ComCare Select

 

ComCare Services

Industries Served

Healthcare

Education

Commercial / Industrial

Government

Entertainment

 
 

Your Trusted Advisor

We have been designing, installing and servicing communications systems throughout the Midwest since 1976. We offer the best-in-class life safety, security, audio-visual, and communication systems. Featuring communication systems from the top brands — including Rauland, Siemens, DSX, and many others.